Support Services

Dedicated staff with industry experience and a passion for Customer Service!

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Benefits of using our support services

Product Selection

We can help you to find the right product for your application – even if its not from our current range of products. We can suggest other sources for you or find a new source ourselves in order to provide the best and most cost-effective solution for your needs.Read More »

Training

Training programs are offered both with the installation of new equipment as well as ad-hoc and tailored training packages for when new employees join your organization or for advanced or refresher courses. Packages are tailored to suit the needs of customers and employees.Read More »

Maintenance and service

Preventative and break-down maintenance is available at very competitive rates and we always try to solve problems initially over the phone rather than making expensive service calls and visits.Read More »

Calibration and Verification

Annual calibration of metrology equipment is recommended by most manufacturers in order to maintain accuracy and traceability back to known standards. Met Optix is a strong supporter of these regimes and assists customers to ensure conformance.Read More »

Software support

Software support includes phone and email first-level support for customers who have software maintenance packages or for customers who have purchased a system within the last six-months. Free support, within reason, is also provided to all customers for minor queries and questions and more extensive support is available at competitive rates.Read More »

Project management

For any project management task, including equipment relocation or upgrades of hardware, software or both and complete peace of mind contact us at Met Optix.Read More »

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Client-Oriented

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We deliver value to our clients by:
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Mission

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