We offer an extensive range of Services ranging from helping prospective customer to select the right product for their application, through to after-sales support for both hardware and software and project management – and everything in between.
Our Services are world-class, value for money and backed by the Factory with factory-trained and certified staff and technicians to perform the work for complete peace of mind.
We can help you to find the right product for your application – even if its not from our current range of products. We can suggest other sources for you or find a new source ourselves in order to provide the best and most cost-effective solution for your needs.
We can provide calibration and verification services on Starrett optical and vision measurement systems currently and we will be adding more capabilities in the future for other equipment that we sell as our engineers and appropriately trained and certified at the manufacturer’s facility.
Our training programs are offered both with the installation of new equipment as well as ad-hoc and tailored training packages for when new employees join your organization or for advanced or refresher courses.
Software support includes phone and email first-level support for customers who have software maintenance packages or for customers who have purchased a system within the last six-months. Free support, within reason, is also provided to all customers for minor queries and questions and more extensive support is available at competitive rates.
Maintenance – both preventative and break-down is always available from Met Optix at very competitive rates and we always try to solve problems initially over the phone or via web-based support rather than making expensive service calls and visits.
We are always available for discussion about helping you with your next project and how we may be able to help with project managing this for you in an affordable way and with a fixed cost.